Contact

Reach the MerchFlow team by email. Customer-support inquiries, partnership questions, and statutory correspondence all go to the same inbox — we route internally.

Support: support@merchflow.app

Orders: include your order number when writing so we can look you up immediately. Order numbers follow the pattern ORD-1234.

Response time: we typically reply within one business day during Monday–Friday, 09:00–17:00 CET.